Automation Introduction

• The Automation Feature allows businesses to streamline their communication processes by creating automated responses and workflows across multiple messaging channels. The supported channels include:

  • WhatsApp
  • Instagram
  • Facebook Messenger

• This feature allows businesses to automate replies, manage queries, and provide a consistent customer experience across all platforms.This helps businesses:

  • Manage customer queries 24/7.
  • Provide instant responses.
  • Handle high message volumes.
  • Maintain consistent communication.